The Detailed Review of a plan does not begin until the plan submittal is complete and applicable fees are paid. The review cycle is 15 business days. Please note, the review cycle begins after gateway approval. It is an internal goal of The Charlotte Development Center to achieve commercial plan approval in 2.5 review cycles on average.
Once the detailed review of the plans is conducted by all required reviewers, the reviewers will sign off in the Accela permit tracking system to indicate their review status. If a plan needs revisions, review comments (“redlines”) will be available for the applicant to review on Accela Citizen Access (ACA) upon completion of the review.
Plan Reviewers update review status in Accela. Accela Citizen Access provides residents, project designers, developers, and owners the ability to search for project records and track review status online.
Application or Project searches can be conducted using any of the following:
Once a permit record is selected, information displayed will include Applicant, Professional, and Owner details, Project Description, Fees paid, Inspections, Processing Status, Attached Documents (approved PDF plans if available), and Related Records.
Please visit Accela Citizen Access to begin a search for permit records. For help, please contact the CLT Development Center at 704-336-6692.
Plan Approval and Archiving