The City of Charlotte has expanded our Wizard to include Zoning Use Permits, Sign Permits and Zoning Verification Letters.
The Wizard simplifies the complex world of applications and regulations. This tool is designed to show requirements and streamline project assessment before applications are submitted. The AI search or decision trees act as the navigation tool that guides users effortlessly through applications.
In addition to the Zoning Use Permits, Sign Permits and the Zoning Verification Letter, remember you can also use the Wizard to apply for Individual Residential Lot and Land Development Construction Plan applications.
Video Transcript:
The City of Charlotte has made the permitting process easier than ever with our new innovative tool 'The Wizard'. This tool uses simple questions and answers to guide you to the correct application for your project. To get started, simply log into the City of Charlotte Accela Citizen Access portal. If you don't already have an account, you should register for one. It's quick and easy. You can even select your preferred language for the process. Once you are signed in click 'I want to apply for a permit' and select 'the wizard'. Start by entering the location of your project using an address or parcel number and click 'continue'. Next, navigate the wizard tree by answering a few questions about your project. These questions help to ensure you're directed to the right application for your project. Once you've answered the questions, the wizard will redirect you to the Accela Citizen Access application that matches your project's needs. Your answers are automatically transferred to the application saving you time and reducing data entry. All that's left to do is complete the application and upload your project plans. We hope that you find that this streamline process reduces confusion and provides a seamless experience from start to finish. The wizard is here to make your permit journey as smooth as possible.
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