Current Vendors

If you need to update your vendor information, please visit our Vendor Registration page.

Invoicing Requirements

  • All invoices must include the city's PO#, department name and your city vendor number

  • Invoices must include an invoice date and a unique invoice number

  • A separate invoice must be submitted for each PO issued by the city

  • Sending an invoice before goods are shipped or received may cause a delay in payment

  • Each line-item description on the invoice must match the line-item description on the PO issued by the city. If possible, invoices should be in the same order, or should reference the PO line #.

Where do I send invoices?

  • All invoices must be emailed to COCAP@charlottenc.gov

  • PDF is the preferred file format. 

  • Each invoice should be sent in an individual PDF.

  • Invoices sent in the text of an email or with a link to click and download cannot be accepted. 

  • If you have any questions about invoicing or an invoice you have submitted, contact the AP Customer Service Help Desk at apcustsvs@charlottenc.gov.