Human Resources

Sheila Simpson

Our Mission

Help employees thrive by integrating the City of Charlotte's DE&I strategy of upward mobility and inclusiveness and provide equitable access to learning and development opportunities, comprehensive benefits plans, and competitive compensation, that meet the unique and changing needs of the workforce throughout the stages of their career life cycle.


different jobs around city of charlotte

Join Team Charlotte

Job applications are taken through our mobile-friendly online employment center. First create your applicant profile, then use your applicant profile to easily apply for jobs. You can also submit job interest cards to be alerted for future openings in your area of interest. Click the Browse Available Jobs link below to go to the online employment center.

The City of Charlotte is committed to creating an inclusive culture where our employees can show up and belong as their full, authentic selves. Diversity is our strength, as an organization and a community, and this strength is amplified through our pursuit of justice and equity. 

To serve our community with integrity, we must address racial and other identity-based inequities, historic exclusion, and upward mobility. To that end, we will:

  • Be honest and accountable about how the City has contributed to inequity.
  • Use data and innovative approaches to engage stakeholders to assess where we currently stand in relation to equity.
  • Create a short, intermediate, and long-term Equity Action Plan to remove barriers to inclusion.
  • Review existing and proposed City of Charlotte budget and organizational policies and procedures through an equity lens.
  • Provide Diversity, Equity & Inclusion training that aligns with the City’s commitment to inclusion for all of Team Charlotte.
  • Adequately resource the work of pursuing equitable policies in our government.

Popular Links


hr doing a job fair

Americans with Disability Act Assistance

Title I and Title V of the Americans with Disabilities Act of 1990, as amended, protect qualified individuals from discrimination on the basis of disability in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment. Disability discrimination includes not making reasonable accommodation to the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or employee, barring undue hardship. For more information, provide a suggestion, or complaint, please contact City Human Resources at 704.336.5902.


Who We Are

The city of Charlotte Human Resources Department provides recruitment, selection, compensation, benefits, performance management, payroll processing, human resources management systems, organizational learning and development, employee relations, work-life and diversity programs to the organization's departments, employees and managers. Human Resources has 47 staff members.


What We Do

  • Support the organization by managing change, designing and implementing organizational development efforts and fostering a positive and inclusive work environment through increased DE&I awareness and education.
  • Lead workforce development programs to provide career academy, apprenticeship, and internship opportunities to increase upward mobility
  • Provide a comprehensive portfolio of compensation, benefits, designed to promote economic mobility, health and financial well-being for employees, retirees and their eligible dependents.
  • Provide a dynamic learning and education environment that aligns with the city's vision and values
  • Develop, deploy, and ensure compliance with Human Resources-related city policies and practices, while continuously reviewing policies and practices through a DE&I lens
  • Manage applicant and employment data, records, and oversee payroll administration
  • Establish a One Charlotte HR model that recognizes the uniqueness of each city department while also providing uniform best practices across departments.

sky line image in the morning of the city of charlotte

City of Charlotte

The City of Charlotte is proud of its diverse, 7,500 + member workforce who serve the community through professional, administrative, public safety, technical, clerical, skilled and labor and trades work.

Departments are responsible for providing such services as police and fire protection, waste and recyclables collection, water and sewer services, road construction and maintenance, transit, planning, zoning neighborhood development and operation of Charlotte Douglas International Airport. Build your career where you live.


a lady smiling looking out a window

You Can Thrive Here

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

Our culture is to serve the community honorably.

Learn more about our Core Values and Code of Ethics.


Join Team Charlotte

GET STARTED


phone 704.336.2285

address 700 East Fourth Street,
Charlotte, NC 28202

Offices are virtually open

Monday - Friday 8 am - 5 pm.

All job applications are submitted online.

Computer kiosks are not currently available for job applications in the Human Resources Department reception area.

Fax employment verification requests to 704-335-4091.