Charlotte Water (CLTWater) will install a new water main under Plott Road and on E WT Harris Boulevard between Hickory Grove and Idlewild roads. The project will enhance water system reliability in the area.
- Construction start: Late 2021
- Construction duration: 36+ months
- Normal work hours: 8:00 a.m. – 5:00 p.m., Monday through Friday
Customers will be notified of planned water outages at least 72-hours in advance. Any unplanned water outages are considered emergencies and will be repaired as soon as possible.
Construction may cause temporary cloudy, discolored water, or lower than usual pressure. If you experience this, please run cold water for up to 15 minutes. If water doesn't clear, please call 311 and say/select "water emergency" for assistance.