Resources Available for Residents

Published on November 20, 2025

Local Resources

We encourage anyone with any questions about their immigration status to reach out to local resources to understand their rights. There are a number of organizations that can assist individuals seeking legal guidance on immigration matters. Some of those organizations include:

• Carolina Migrant Network – (704) 457-5269 – carolinamigrantnetwork.org
• International House – (704) 333-8099 – ihclt.org
• Latin American Coalition – (704) 531-3848 – latinamericancoalition.org
• Legal Aid of North Carolina – (866) 219-5262 – legalaidnc.org

Additional Resources

• American Bar Association: Educational Videos in English & Spanish
• National Immigration Law Center Resources
• American Immigrant Lawyers Association: Know Your Rights If ICE Stops You in Public
• American Immigrant Lawyers Association: Know Your Rights If ICE Visits Your Home
• American Immigrant Lawyers Association: Know Your Rights if ICE Visits Your Workplace

Call 911 for Help

Charlotte-Mecklenburg Police Department (CMPD) does not participate in Immigration and Customs Enforcement (ICE) or U.S. Customs and Border Protection (CBP) operations and is not involved in the planning or execution of any federal immigration enforcement activities.

CMPD does not have the authority to enforce federal immigration laws and CMPD officers are not authorized to assist with federal administrative warrants. CMPD’s mission to serve and protect all members of our community, regardless of immigration status. Upholding public trust is essential to CMPD’s work, and that trust depends on CMPD’s neutrality in matters outside our legal authority.

If CMPD response to call for service where ICE or CBP agents are present, CMPD’s role is to:

• Verify the identity of individuals involved, if necessary, to ensure accurate documentation and officer safety.
• Maintain public safety and keep the peace.
• Refrain from direct involvement in immigration enforcement actions unless there is clear criminal involvement.

If residents need law enforcement support, residents should not hesitate to call 911.

Access to City Facilities

City employees are not responsible for enforcing federal immigration laws. Law enforcement, including Federal Immigration Enforcement/ICE Agents may be present in public spaces. Access to non-public spaces (areas of a building that are NOT accessible to the public) requires a written judicial warrant, signed by a judge. Warrant validity or access to confidential documents should be determined by a legal professional.

Statements

• City of Charlotte/Mecklenburg County/CMS Joint Statement
• Mayoral statements