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Hi, I'm Jerry Green with the City of
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Charlotte's Housing and Neighborhood
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Services Department. This video explains
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the minimum housing code, what it is,
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what it covers, what it does not cover,
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and what to do next. Whether you're a
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renter, a landlord, property manager, or
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a neighbor, the minimum housing code
What the Minimum Housing Code is
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sets basic health and safety standards
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for housing in Charlotte. Most homes in
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Charlotte are covered. It's about
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minimum safety, not upgrades or luxury
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features. The goal is to correct safety
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issues and support safe housing.
What the code covers
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Here's what it commonly covers. Heat,
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water, electricity,
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require safety items like smoke and
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carbon monoxide detectors, and serious
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electrical, plumbing, heating, or
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structural issues that can make a home
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unsafe.
Common misconceptions
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Two common misconceptions. Appliances
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are not covered under the minimum
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housing code. Mold is not covered by
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itself, but the issues that often cause
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mold, like leaks or water getting into
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the home, are covered. In other words,
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the focus is usually on fixing the leak
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or stopping the water intrusion.
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If you think a home has a health or
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safety issue that may violate the
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minimum housing code, here's what to do
What renters should do
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next. For renters, start by contacting
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your landlord or property manager. Keep
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records like text or emails. If a health
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or safety issue is not resolved, call
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311 to request a housing inspection. Do
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not stop paying rent without getting
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legal guidance for your situation. For
What landlords and property managers should know
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landlords and property managers,
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inspections follow a standardized
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process. If violations are found, owners
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are notified and given a time frame to
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complete required repairs. If you
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disagree with the finding, there's an
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appeals process. The goal is safe
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housing, not penalties. For neighbors
What neighbors and community members should know
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and community members, this work focuses
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on health and safety inside homes.
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Neighbors who do not live in the home
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cannot request an inspection directly. A
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petition signed by five adult Charlotte
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residents is required. This helps
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balance community concerns with resident
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privacy.
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Thanks for watching. For more
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information and resources, use the link
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in the description.