Revenue Cashiering and Merchant Services RFP

Closed August 08, 2023, 02:00 PM

  • Reference number269-2023-043
  • StatusComplete
  • SummaryBid Due Date & Time: August 8, 2023 at 2 p.m. EDT

    Bid Type: Request for Proposal

    Department: Innovation & Technology


The city is interested in procuring a computer application for cashiering and revenue collection. We are also reviewing the current merchant services agreement against other possible solutions. Solutions proposed for cashiering and merchant services are not required to be from the same service provider, although they must work seamlessly together. The city is currently undergoing a transformation to Workday ERP for Human Resources, Financials and Budget. It is preferred that the cashiering system solution have existing integration connectors to Workday Financials and Banner Utility billing, which is used by Charlotte Water.

Pre-Bid Details

Date: June 30, 2023 at 10 a.m. EDT

Location: Microsoft Teams
To join via phone only: 872.256.6172
Conference ID: 900 070 263#


Addendum 1 - Date change(PDF, 120KB)

Addendum 2 - Vendor questions and responses(PDF, 253KB)