Anticipated Posting Date: 2026-04-30
The system must enable efficient case tracking from intake through resolution, support documentation integrity, provide defensible case records, and generate actionable insights through reporting and analytics. The platform must also support workflow automation, collaboration, and integration with the organization's HRIS system.
The City requires the awarded vendor(s) to obtain and maintain the following insurance coverage types:
The total project value is anticipated to be:
The term of the project is anticipated to be:
Department: Aviation - Technology Goods & Services
Commodity Code(s): 20800, 20811