Solid Waste Services will not collect Monday, May 25, in observance of Memorial Day. Put carts out by 6 a.m. on your collection day. If your cart is not collected within 48 hours of your collection day, call 311 to report a missed collection.
Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive.
The mission of the City of Charlotte is to ensure the delivery of quality public services and promote the safety, health and quality of life of its citizens.
We will attract and retain a skilled and diverse workforce.
We value teamwork, openness, accountability, productivity and employee development.
We will provide all customers with courteous, responsive, accessible and seamless quality services.
We will take initiative to identify, analyze and solve problems.
We will collaborate with stakeholders to solve problems and make decisions.