Charlotte operates under a council-manager form of government. The mayor and City Council are responsible for making policy decisions for the community. The city manager is responsible for carrying out those decisions, as well as providing vision and leadership to the organization and overseeing the daily operations of city government.
On June 9, 2025, Charlotte City Council adopted the city's $3.65 billion FY 2026 Operating Budget. The budget was developed with a focus on continuing to build on the city's solid financial foundation to meet the needs of the Charlotte community, advance Council's priorities, and prepare for future growth and opportunities. City Council is scheduled to vote to adopt the FY 2026 Budget on June 9, 2025.
Adopted FY 2026 Budget(PDF, 52MB)
City Org Chart(PDF, 403KB)
Marcus D. Jones
City Manager
Monica Allen
Deputy City Manager
Danielle Frazier
Office of Workforce Development
Willie Ratchford
Community Relations Dept.
Sheila Simpson
Human Resources Dept.
Markell Storay
Innovation & Technology Dept.
Cheryl Wright
Contracting and Procurement Dept.
Liz Babson
Brent Cagle
(Interim) Charlotte Area Transit System
Ed McKinney
Strategic Mobility
Phil Reiger
General Services Dept.
Debbie Smith
Charlotte Dept. of Transportation
Shawn Heath
Tina Adams
Internal Audit Dept.
Haley Gentry
Aviation Dept.
Marie Harris
Strategy & Budget Dept.
Matthew Hastedt
Finance Dept.
Rebecca Hefner
Housing & Neighborhood Services Dept.
Rodney Jamison
Solid Waste Services Dept.
Alyson Craig
Angela Charles
Charlotte Water Dept.
Monica Holmes
(Interim) Planning, Design & Development Dept.
Shahid Rana
Economic Development Dept.
Sarah Hazel
Chief of Staff
Heather Bolick
Office of Sustainability & Resilience
Chief Reginald Johnson
Charlotte Fire Dept.
Chief Estella Patterson
Charlotte Mecklenburg Police Dept.
Jason Schneider
Charlotte Communication & Marketing Dept.