City of Charlotte Launches CLT+ Español

Published on June 13, 2024

Scrolling on phone

The City of Charlotte launched CLT+ Español, a mobile-friendly single source for service requestes and information. THis is the Spanish version of the popular CLT+ App, offering the same features as the original version.

"The City of Charlotte is committed to fostering and inclusive community where every resident has access to the resources they need," said Saira Estrada, language access and immigrant integration coordinator. "The launch of CLT+ Español is a great step in making our city services more accessible by ensuring that our Spanish-speaking residents have the same opportunities to connect with and benefit from city services."

City staff worked with professional translators during each phase of the development process to ensure the CLT+ Español update effectively addressed the needs of the Spanish-speaking community. As a result, CLT+ has been officially certified by Languex.

The app is a quick and convenient alternative to calling 311. Residents can submit requests for assistance directly to the appropriate city staff. Below is a list of request examples:

  • Pay a water bill
  • Schedule bulk waste pick-up
  • Report a broken traffic signal
  • Request sidewalk construction
  • Report a lost pet

Spanish-speaking residents can easily begin using the new app. If a resident has already downloaded the app, they will be notified that an updated version is available. If their primary language is set to Spanish, they will begin experiencing CLT+ Español automatically.

To download, please visit the Apple App and Google Play Stores and search CLT+.

Tagged as: