UDO Affordable Housing Incentives

The Oliver - Outside .png

Incentives Based on Development Type

Charlotte's UDO has special tools to help build more affordable homes in certain parts of the city. If builders agree to make some homes affordable, the city might help them save money or get their plans approved faster. This makes it easier for builders to create homes that people with different incomes can afford. When there's more affordable housing, it helps Charlotte become a stronger and friendlier place where more people can live and be part of the community.

 

Housing Developers with shovels at groundbreaking ceremony  

Different incentives apply based on your development type. The following outlines the most common categories of developers and the primary bonuses or benefits they may be eligible to receive.

 

Incentives for Market Rate Developers

Market rate developers interested in voluntarily including affordable housing can receive various bonuses in certain locations. Some of these bonuses include:

  • Increased height
  • Additional floors
  • Reduced open space requirements

Developers can also pay a fee in lieu, provide off-site affordable units, donate land dedicated to affordable housing to obtain these bonuses. If providing affordable units off-site, the units must be within a one-mile walking distance of the subject site. Land donations must be an equal or higher value than the fee in lieu, must be within ½ mile walking distance of the subject site or other location deemed acceptable by the HNS Director, and approval from the HNS director is required.

Check out the Affordable Housing Bonus Matrix for eligibility requirements and additional details.
 
Many other bonuses are available for market rate developers in certain locations, including sites that have:

  • EV-Charging – Places where electric cars can plug in to get more power, like gas stations but for electric cars.
  • High-Performance Construction – Buildings designed to be extra strong, energy-efficient, and comfortable, using the best materials and technology.
  • New Street Connection – A new road or path built to connect different areas, making it easier for people to travel.
  • Future Transit Space – Setting aside space now for future buses, trains, or other public transportation so it's ready when needed.
  • Multimodal Mitigation – Making sure people have lots of different ways to get around, like walking, biking, driving, or using public transit.
  • Transportation Demand Management – Encouraging people to carpool, use buses, bike, or walk to reduce traffic and make travel easier for everyone.
  • Electronic Micromobility Lockers – Secure places where people can charge and store small electric vehicles like e-bikes and e-scooters.

Visit the UDO Administration Manual(PDF, 1MB) for more details on these other bonus programs.

Incentives for Affordable Housing Developers

There may be applicable affordable housing incentives for developers already building affordable housing in eligible locations if they meet the following minimum requirements:

  • The development must have a 30-year affordability period.
  • A minimum of five units of affordable housing must be provided.
  • The following percentage of the development must be available for either:
    • 15% at 60% Area Median Income (AMI); or
    • 30% at 80% AMI; or20% at 80% AMI in areas of high housing cost per the UDO Zoning Administration Manual.

If these requirements are met, the development may be eligible for the following based on its location:

  1. Zoning Flexibility: Simpler Rules

    • In certain areas labeled N2-A, developers can follow the building rules of the slightly more lenient N2-B zones. Similarly, in N2-C or NC areas, they can choose to follow the rules of either N2-A or N2-B zones. This flexibility allows for more options in designing and constructing buildings.
  2. Extra Building Opportunities

    • In certain zones, affordable housing developers may be allowed to build more than usually permitted, such as extra units or floors.
  3. Street Improvement Exemptions

    • Developers might be excused from making certain street improvements that are typically required. However, they might still need to set aside land for future street expansions or public use.
  4. Sidewalk Construction Reimbursement

    • If 20% of units are provided for 60% AMI or below for 15 years, the city offers reimbursement for sidewalk construction costs.
  5. Green Area Credits

    • Projects can take advantage of Tier 1 Green Area Credits, as found in the UDO Administration Manual (Section 20.15(PDF, 1MB)). These cover green area, perimeter planting and internal planting requirements.
  6. Tree Flexibility

    • Developers might receive additional allowances when it comes to heritage tree removal and mitigation tree planting on their project site.

Check out the Affordable Housing Bonus Matrix(XLSX, 19KB) to learn more and see detailed eligibility requirements.

Incentives for Single-Family Developers

Single family developers interested in building affordable housing may also receive bonuses  in certain zoning districts. Through the Voluntary Mixed-Income Residential Program, developers may… 

  • Build more in certain areas: depending on location, development may use the standards of the zone up to two intensities above the existing zone without having to go through the rezoning process, meaning they can increase density. For example, a project in zone N1-A could follow the building rules of N1-C. 

In order to be eligible for these additional bonuses, half of the extra homes must be affordable (for families earning 80% AMI or less) for at least 15 years.  

Incentives for Infill Developers

If a quadraplex is requested in an N1 zoning district on an arterial, other than in an N1-F zone, one affordable housing unit in the structure must be affordable for 80% AMI or less for a minimum of 15 years.  

Through the Voluntary Mixed-Income Residential Development Program, a developer may put more triplexes on larger properties (at least two acres) in N1-A and N1-B zones. Normally, there's a limit on how many triplexes are allowed (25% of the development). 

In order to be eligible for this bonus, half of the extra triplex homes must be affordable for families earning 80% AMI or less for at least 15 years. Additionally, the city or a nonprofit gets the first chance to buy the additional homes before they go on the market. 

Check out the Affordable Housing Bonus Matrix(XLSX, 19KB) to learn more and see eligible areas. 

 

Why Development Incentives Matter

Many developers are interested in building affordable housing but may not be aware of the incentives that can make these projects more feasible. The City of Charlotte’s Unified Development Ordinance (UDO) includes incentives that encourage the development of affordable housing in specific locations and under certain conditions. These incentives help reduce costs, streamline approvals, and support stronger, more inclusive communities.

Benefits

Zoning & Building Incentives for Developers

  • Build Bigger & Higher – Density and height bonuses for affordable housing integration.
  • Turn Regulations into Rewards – Meet housing requirements while maximizing project potential

Financial Benefits for Our City

  • Stronger Communities with More Housing Options – Affordable housing incentives make it easier to build homes for everyone.
  • More Homes, Better Affordability – Incentives help keep housing costs reasonable for buyers.
  • Smart Growth for a Thriving City – Maximizing space means more homes without expanding into new areas.

Community & Social Impact

  • Develop with Purpose, Profit with Impact – Create lasting community benefits while growing your business.
  • Enhance Community Value – Affordable housing strengthens neighborhoods and drives demand.
  • Public & Private Collaboration for Better Living – Partnerships create sustainable, long-term housing solutions.

 

Developer Success Stories

The Oliver Grand Opening Highlight Video

One real-world example of the City of Charlotte’s affordable housing incentives in action is The Oliver, a new apartment community conveniently located near the Tom Hunter LYNX Blue Line station. It is the first development to include affordable units as part of the city’s affordable housing density bonus program. The Oliver provides eight affordable housing units rented at 80% AMI, and in return, the city permitted a taller structure than would otherwise be allowed.

 

 

Video Transcript - Grand Opening of The Oliver Apartment Complex

0:00

[Music]

0:03

[Applause]

0:12

thank you

0:18

[Music]

Kelsey Clark, Regional Manager, Bell Partners

0:27

thank you so much for coming to our

0:29

grand opening for the Oliver I Am Kelsey

0:32

Clark for those who don't know me I'm

0:34

the regional manager with Bell Partners

0:35

and I oversee this gorgeous property and

0:37

this is my wonderful team Mark Kalia and

0:41

Josh who are doing this fabulous lease

0:45

up and then we have our wonderful

0:48

developer John Cohen with Jay Forrest

0:50

who's here with us today who's making

0:52

this whole thing possible

0:54

[Applause]

Jonathan Cohen, Owner, J. Forrest Development

0:56

thanks for coming it it is uh this was a

0:59

big project and um it's nice to see it

1:01

it'll come together yeah because when

1:03

you're starting these things this is

1:04

just woods and it's all kind of an

1:05

imagination and then to see it drawn out

1:08

by the design team and then come

1:10

together and be constructed it's you

1:12

know

1:12

um well it feels good and it looks good

1:14

uh so thank you thank you to the team

1:17

everybody should sign a lease before

1:19

they leave and

1:21

and then we're all set yes and then I

1:25

think we're nice here a council person

1:26

who has been

1:28

there's been a champion for us in the

1:31

neighborhood

1:33

[Music]

Reneé Perkins Johnson, District 4 Representative, Charlotte City Council

1:36

hello everyone my name is Renee Perkins

1:39

Johnson and I am the district four

1:41

representative for city council and this

1:44

complex happens to be in District Four I

1:47

had the pleasure of working with John

1:49

during construction I'm not working with

1:51

him speaking with him but he was so

1:52

passionate and so caring and that and

1:56

that love and dedication

1:59

it shows and the quality of the

2:02

construction and of the complex I've I

2:05

also had the pleasure of getting a tour

2:07

of the model home but of an actual

2:10

residence home Rocky so hi Rocky happy

2:13

birthday

2:16

fabulous you really see the quality and

2:19

the dedication and the attention to

2:21

detail

2:22

um in in your units so thank you we need

2:25

more

2:26

complexes like this absolutely yes and

2:29

and I'm just honored to be here today so

2:31

thank you all and thank you thank you

2:35

[Music]

Keith Stanley, CEO, University City Partners

2:41

let's get the party started

2:44

um the blue line extension right out the

2:46

door there I'm so glad that the city

2:49

fathers have invested

2:51

billion dollars and bring in this blue

2:52

line extension

2:54

we see 280 million dollars worth of

2:56

total Economic Development I think the

2:58

investment being made in and around

3:00

University City is so important we

3:02

represent over 200 000 people who uh

3:05

live in University City and 100 000

3:08

people who work here the numbers are

3:10

Dynamic this community is amazing and

3:12

it's accessible in other words it's

3:14

affordable thank you John for making

3:16

some affordable units it's really crazy

3:18

to see how expensive things is because

3:20

they said average rent prices 80 of the

3:23

population can't afford it in the city

3:24

and to have affordable units being built

3:27

to University City were the last places

3:28

in Charlotte where people can come and

3:30

have a living that said congratulations

3:32

John and his team I'm looking forward to

3:34

checking out more of the spaces thank

3:35

you

3:36

[Music]

Marc Kerr, Community Manager, Bell Partners

3:39

all right what I would like to thank

3:41

everyone for coming out here today I'm

3:43

so glad you guys are here to support me

3:45

and the team and especially John who's

3:47

been fabulous to work for once again I

3:50

just hope you guys will enjoy yourself

3:51

have yourself some food so thank you

3:54

guys please enjoy it and I want to thank

3:56

you all for coming

4:00

[Music]


Check out the highlight video featuring:
  • Kelsey Clark, Regional Manager, Bell Partners
  • Jonathan Cohen, Owner, J. Forrest Development
  • Reneé Perkins Johnson, District 4 Representative, Charlotte City Council
  • Keith Stanley, CEO, University City Partners
  • Marc Kerr, Community Manager, Bell Partners

Location: The Oliver, 3020 Gloryland Ave, Charlotte, NC 28213

Video Outline:
  • 00:00 - Intro
  • 00:26 - Kelsey Clark
  • 00:55 - Jonathan Cohen
  • 01:36 - Reneé Perkins Johnson
  • 02:39 - Keith Stanley
  • 03:39 - Marc Kerr

This project highlights how affordable housing incentives enable developers to meet local housing needs while benefiting from greater density.

 

More Resources

  1. Affordable Housing Bonus Matrix(XLSX, 19KB)
    • A comprehensive chart that lists all available options, eligibility criteria, and additional details about fees, distances, and timelines.
  2. UDO Administration Manual(PDF, 1MB)
    • Contains detailed instructions, including sections on green area credits (Section 20.15), street improvements, and zoning flexibility.

Contact Us / Next Steps

Mulbery Grant opening image with people standing holding scissors up to ribbon cutting banner

If you are interested in exploring these incentives for your next project, or simply want additional information:

We look forward to helping you create more affordable homes for everyone in Charlotte.