By enrolling in the Solid Waste Services (SWS) SMS text message program, you agree to receive text messages from City of Charlotte Solid Waste Services regarding:
- Service impacts and updates (e.g., delays, weather-related changes, holiday schedules).
- Educational content related to waste management and recycling practices.
- Voluntary surveys and opportunities to provide feedback.
- Other SWS-related information designed to support quality, efficient and effective service delivery.
Message Frequency:
SWS will send no more than four (4) educational content-related text messages per month. Other types of messages may vary based on frequency, especially for service impacts and updates, voluntary surveys, and other SWS-related information.
Privacy and Use:
Your contact information will not be shared with or sold to third-party vendors. No messages will be sent on behalf of external entities.
Opt-Out:
You may opt out of receiving text messages at any time by replying STOP to any message. For help, contact Solid Waste Services at curbit@charlottenc.gov.
Message and Data Rates:
Standard message and data rates may apply. Check with your mobile carrier for details.
The City of Charlotte is committed to making our services and programs accessible to all. To make a reasonable accommodation or language access request, please email curbit@charlottenc.gov or call 704.336.2253.