Smart Charlotte Engagement

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This summer and fall, the city is piloting Digital Trust for Places and Routines, a standardized method of improving transparency around public-facing technologies and creating opportunities for feedback. This work is complemented by the learnings from a focus group workshop series. This workshop was created in partnership with the Center for Digital Equity and explored smart city technologies and how to improve engagement around them.

The goal is to improve communication, build accountability and trust, and create a pathway for broader partnerships for resident-centered technology and data solutions. In the process, the city seeks to build new relationships with residents and increase capacity for their participation in Innovation Labs. Residents would be joining participants from the city, other government entities, private sector companies, nonprofits, and academia to shape transformative solutions leveraging data and technology.