Meet the Team

Steven Coker

Business Inclusion Officer

emailsteven.coker@charlottenc.gov

phone contect704.420.0703

Description:

Steven is responsible for the development, growth, implementation, management, coordination, and oversight of the city’s diversity and inclusion program. Steven also provides strategic direction and leadership citywide with responsibility for setting Minority, Women, and Small Business Enterprise (MWSBE) contracting goals, and for the performance of all compliance functions on relevant city contracts. In addition, Steven is responsible for ensuring diversity strategies and initiatives are successfully implemented, consistent with the city’s objectives.


Michele Torres

Business Inclusion Manager

michele.torres@charlottenc.gov

980.216.9422

Michele Torres

Description:

Michele provides administrative operational leadership to the Office of CBI, inclusive of office management, budget operations, coordinating outreach events and serving internal and external committees.  In addition, Michele is tasked with planning and coordinating programs and activities overseeing development, compliance and reporting.


Sonia Bows

Contract Compliance Officer

emailsonia.bows@charlottenc.gov

phone contect704.432.6366

Description:

Sonia works with the Charlotte Business INClusion team. The team’s goal is to enhance competition and participation of Minority Owned, Women Owned and Small Businesses (MWSBE) with city contracting opportunities. Sonia contributes by reviewing and setting participation goals on various City contracts, providing reporting, and partnering with all city department staff to encourage participation and solicitation efforts to MWSBE firms.


Venesia Draughn

Administrative Officer 2

emailvenesia.draughn@charlottenc.gov

phone contect704.336.2710

Description:

Venesia supports the Charlotte Business INClusion office with tasks related to office management, process improvement, general administrative support, and budget and Munis functions. Venesia also provides support to the program and assistant program managers, works with the certification team to certify MWSBE vendors, serves on the planning committees for 2022 ACCA NTI, Crowns of Enterprise, and Charlotte MED Week, and attends outreach events as needed. In addition, she acts as the records management custodian for CBI.


Nyema Mathis

CBI Program Specialist Lead

emailnyema.mathis@charlottenc.gov

phone contect980.250.1326

Description:

Nyema assists in outreach opportunities, reporting, special projects, and deals with the day-to-day operations in making CBI successful.


Jorge Arturo Reynoso

Contract Compliance Officer

emailjorge.reynoso@charlottenc.gov

phone contect704.577.5745

Description:

Jorge is a Program Specialist for construction and compliance. He works directly with Shaunne Thomas and Sonia Bows to establish goals for MWSBEs participation in city contracts.


NaTasha Smith

CBI Program Specialist

emailnatasha.smith@charlottenc.gov

phone contect704.432.3304

Description:

Along with certifying MWSBEs, NaTasha also support other areas of CBI, including compliance, reporting, CBIAC liaison duties, RCA review, outreach, and other duties as needed.


Kimberly Tibbs

CBI Certification Specialist Lead

emailkimberly.tibbs@charlottens.gov

phone contect704.336.5066

Description:

Kimberly is responsible for performing the certification and verification process for diverse suppliers as outlined in the City Council adopted Charlotte Business INClusion Policy. Her work involves the exercise of initiative; reviewing, gathering, and analyzing data; and making sound business decisions based on the CBI Policy.