Now Hiring: Fire Telecommunicators for Charlotte Fire
Published on July 12, 2025
A Charlotte Fire Telecommunicator monitors incoming emergency calls and coordinates dispatch efforts from the Emergency Communications Center.
When the tone drops and sirens scream into the night, it all begins with a voice. Calm, steady, focused. That voice belongs to a Charlotte Fire Telecommunicator, the critical first link in our city’s chain of emergency response.
They don’t ride on fire trucks. They don’t hold hoses. But they are lifesavers.
In a small room filled with screens, radios, and urgency, Charlotte’s Fire Telecommunicators guide our crews through the chaos. A call about a trapped family. A house filling with smoke. A medical emergency with seconds to spare. These are the moments when lives hang in the balance, and the voice on the other end becomes a lifeline.
Charlotte Fire is now hiring Fire Telecommunicators, and we’re looking for people who can stay calm under pressure, listen with purpose, and think fast. People who are ready to become the unseen heroes behind every rescue.

Focused and ready, a Charlotte Fire Telecommunicator manages radio traffic and call intake to keep first responders connected and informed.

Wearing the Charlotte Fire badge with pride, this team member plays a vital role in connecting community members in crisis with the help they need.
Starting pay: $26.59 per hour.
Schedule: Day, evening, or night shifts with overtime opportunities

Charlotte Fire Telecommunicators are trained to stay calm under pressure while working behind the scenes to support life-saving efforts.
Apply today and be the voice that makes the difference: