CATS Civil Rights Title VI

Title VI Statement

The Charlotte Area Transit System (CATS) firmly believes that how CATS treats people - whether employees or the general public whom we assist with transportation needs - is a reflection of how CATS accepts its responsibility to provide an essential service designed to enhance the quality of life for Charlotte area residents and visitors.

It is the policy of CATS to fully comply with Title VI of the Civil Rights Act of 1964 as amended, which requires that no person shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination in any program or activity which is federally funded.

Prohibited practices include, but are not limited to:

Denying any person any service or benefit because of race, color, or national origin.
Providing a different service or benefit or providing services or benefits in a different manner.
Locating facilities in any way that would limit or impede access to a federally funded service or benefit.

The Civil Rights Officer is responsible for initiating and monitoring Title VI activities, preparing required reports and ensuring that CATS adheres to other compliance responsibilities as required by applicable regulations.

Where federal funds are involved, CATS will monitor and ensure the compliance of third-party contractors at any tier and each sub-recipient at any tier under the project with all requirements prohibiting discrimination on the basis of race, color, or national origin, and will include nondiscrimination language in all written agreements.

Individuals or organizations believing they have been a victim of discrimination based on race, color, or national origin in the provision of services, programs, activities, or benefits, may file a formal complaint directly with CATS Call Center by telephone at (704) 336 RIDE, or via e-mail to catscustserv@charlottenc.gov, any designated staff, the City’s Human Resources Department, the Federal Transit Administration, or mail to the Civil Rights Officer, Charlotte Area Transit System, 600 East Fourth Street, Charlotte. NC 28202.

Declaración del Título VI

El Charlotte Area Transit System (CATS) cree firmemente que la forma en que CATS. trata a las personas, ya sean empleados o el público en general al que ayudamos con sus necesidades de transporte, es un reflejo de la forma en que CATS. acepta su responsabilidad de prestar un servicio esencial diseñado para mejorar la calidad de vida de los residentes y visitantes del área de Charlotte.

La política de CATS. es cumplir plenamente con el Título VI de la Ley de Derechos Civiles de 1964 en su versión modificada, que exige que ninguna persona, por motivos de raza, color u origen nacional, sea excluida de la participación en ningún programa o actividad financiados con fondos federales, ni se le denieguen las ventajas de los mismos, ni sea objeto de discriminación de ningún otro tipo.

Las prácticas prohibidas incluyen, entre otras, las siguientes

Negar a una persona un servicio o prestación por motivos de raza, color u origen nacional.
Proporcionar un servicio o beneficio diferente o proporcionar servicios o beneficios de manera diferente.
Ubicar las instalaciones de forma que se limite o impida el acceso a un servicio o prestación financiado con fondos federales.

El Responsable de Derechos Civiles es responsable de iniciar y supervisar las actividades del Título VI, preparar los informes requeridos y garantizar que CATS se adhiere a otras responsabilidades de cumplimiento exigidas por la normativa aplicable.

Cuando se trate de fondos federales, CATS supervisará y garantizará el cumplimiento de todos los requisitos que prohíben la discriminación por motivos de raza, color u origen nacional por parte de terceros contratistas de cualquier nivel y de cada subreceptor de cualquier nivel del proyecto, e incluirá un lenguaje no discriminatorio en todos los acuerdos escritos.

Las personas u organizaciones que consideren que han sido víctimas de discriminación por motivos de raza, color u origen nacional en la prestación de servicios, programas, actividades o prestaciones, pueden presentar una queja formal directamente en el Centro de llamadas de CATS por teléfono al (704) 336 RIDE, o por correo electrónico a

CATScustserv@charlottenc.gov, a cualquier miembro del personal designado, al Departamento de Recursos Humanos de la Ciudad, a la Administración Federal de Tránsito, o por correo postal al Civil Rights Officer, Charlotte Area Transit System, 600 East Fourth Street, Charlotte. NC 28202.

Toward this end, it is CATS' objective to:

Ensure that the level and quality of its programs and services are provided in a nondiscriminatory manner.
Promote the full and fair participation by all potentially affected communities in the transportation decision making process (public involvement).
Avoid, minimize, or mitigate disproportionately high and adverse human health and environmental impacts, including social and economic effects, of its programs, policies, and activities on low-income and minority populations.
Prevent the denial of, reduction in, or significant delay in the receipt of transportation benefits by low-income and minority populations.
Ensure meaningful access to transit-related programs and activities by persons with Limited English Proficiency (LEP).

The CATS Civil Rights Officer is responsible for initiating and monitoring Title VI activities, preparing required reports, and ensuring that CATS adheres to applicable laws and regulations. Where federal funds are involved, CATS will monitor and ensure the compliance of third party contractors at any tier and each sub-recipient at any tier under the project with all requirements prohibiting Discrimination on the basis of race, color, or national origin, and will include non-discrimination language in all written agreements. Any person that would like to request more information regarding CATS civil rights programs, CATS Title VI obligations, or who believes they have been aggrieved by any unlawful discriminatory practice under Title VI, may contact or file a formal complaint directly with one or more of the following:

Telephone: 704.336.7433 TDD: 704.336.5051
Website: www.ridetransit.org
Email: telltransit@charlottenc.gov
Mail: CATS Civil Rights Officer, 600 East Fourth Street, Charlotte, NC 28202
City of Charlotte Human Resources Department, 600 East Fourth Street, Charlotte, NC 28202
Federal Transit Administration (FTA) by filing a complaint with the Office of Civil Rights, Attention: Complaint Team, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590
CATS provides written translation of vital documents in compliance with the Safe Harbor Provision found in FTA Circular 4702.1B, Chapter III, Section 19.

CATS Title VI Complaint Policy/Procedures

"Any person who believes that he or she has been subjected to discrimination under Title VI on the basis of race, color or national origin may file a Title VI complaint with CATS normally within 180 days from the date of the alleged discrimination. Complaints may either be filed with CATS or with the U.S. Department of Transportation".

Note: The text above and in the following document has been temporarily software translated until authentication can occur.

CATS Title VI Complaint Resolution Policy(PDF, 538KB)

Política/Procedimientos de Quejas del Título VI de CATS

"Cualquier persona que crea que ha sido objeto de discriminación en virtud del Título VI por motivos de raza, color u origen nacional puede presentar una queja del Título VI ante CATS normalmente dentro de los 180 días a partir de la fecha de la supuesta discriminación. Las quejas pueden presentarse ante CATS o ante el Departamento de Transporte de los Estados Unidos".

Nota: El texto anterior y en el siguiente documento se ha traducido temporalmente por software hasta que se pueda realizar la autenticación.

CATS Título VI Política de Resolución de Quejas Spanish

Quy trình / Chính sách Khiếu nại Tiêu đề VI của CATS

"Bất kỳ người nào tin rằng mình đã bị phân biệt đối xử theo Tiêu đề VI trên cơ sở chủng tộc, màu da hoặc nguồn gốc quốc gia có thể nộp đơn khiếu nại Tiêu đề VI với CATS thông thường trong vòng 180 ngày kể từ ngày bị cáo buộc phân biệt đối xử. Khiếu nại có thể được gửi đến CATS hoặc Bộ Giao thông Vận tải Hoa Kỳ ".

Lưu ý: Văn bản ở trên và trong tài liệu sau đây đã được dịch phần mềm tạm thời cho đến khi xác thực có thể xảy ra.

Cats Title VI Chính sách giải quyết khiếu nại Vietnamese

Politique/procédures de réclamation du titre VI de CATS

« Toute personne qui estime avoir fait l'objet d'une discrimination en vertu du titre VI sur la base de la race, de la couleur ou de l'origine nationale peut déposer une plainte au titre VI auprès de CATS normalement dans les 180 jours à compter de la date de la discrimination alléguée. Les plaintes peuvent être déposées soit auprès de CATS, soit auprès du Département américain des transports ».

Remarque : Le texte ci-dessus et dans le document suivant a été temporairement traduit par logiciel jusqu'à ce que l'authentification puisse avoir lieu.

CATS Titre VI Programme de règlement des plaintes French

CATS 第六篇投诉政策/程序

"任何人如果认为他或她因种族、肤色或国籍而受到第六条规定的歧视，通常可以在所谓的歧视发生之日起 180 天内向 CATS 提出第六条投诉。投诉可以提交给 CATS 或美国交通部"。

注意：在可以进行身份验证之前，上面和以下文档中的文本已被临时软件翻译。

CATS 第六章投诉解决政策 Chinese

CATS Раздел VI Политика/процедуры рассмотрения жалоб

«Любое лицо, которое считает, что оно или она подверглись дискриминации в соответствии с Разделом VI по признаку расы, цвета кожи или национального происхождения, может подать жалобу в соответствии с Разделом VI в CATS, как правило, в течение 180 дней с даты предполагаемой дискриминации. Жалобы могут быть поданы либо в CATS, либо в Министерство транспорта США».

Примечание. Текст выше и в следующем документе был временно переведен программным обеспечением до тех пор, пока не будет выполнена аутентификация.

CATS Раздел VI Политика разрешения жалоб Russian

إجراءات CATS Title VI للشكوى

"يجوز لأي شخص يعتقد أنه تعرض للتمييز بموجب الباب السادس على أساس العرق أو اللون أو الأصل القومي تقديم شكوى بموجب الباب السادس إلى CATS في غضون 180 يومًا من تاريخ التمييز المزعوم. يمكن تقديم الشكاوى إما إلى CATS أو إلى وزارة النقل الأمريكية ".

ملاحظة: تمت ترجمة النص أعلاه وفي المستند التالي مؤقتًا بواسطة البرنامج إلى أن تتم المصادقة.

الباب السادس سياسة حل الشكاوى Arabic