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The Employee Transportation Coordinator (ETC) program is a resource for employers to offer transit information and benefits to their employees. Think of it like a partnership with CATS.

How Does ETC Work

The program works by designating a person within your organization to act as a liaison and coordinate transit benefit activities.  The key activities of an ETC include:

  • Encouraging co-workers to use commute options available at their site.
  • Acting as the company contact for commuting issues.
  • Informing CATS marketing staff about how your organization can be better served.
  • Getting commuting information into newsletters, emails, websites, and hiring material. 
  • Promoting commuting events at organization locations. 
  • Arranging for CATS marketing staff to conduct transportation fairs at the workplace.
  • Offering employees telecommute options and flexible work schedules

ETC Member Benefits

ETC Members enjoy valuable benefits, which include the following:


  • Provide cost saving benefits to employees

  • Increased parking space capacity by having more employees commute to work

  • Contribute to the air quality and traffic reduction efforts

  • Reduced employee turnover

  • Increased access to employees

  • Reduced payroll costs with the pre-tax commuter benefit

Transit Discounts

Organizations participating in the ETC Program are eligible for a 10% discount on transit passes. This discount must be passed on to employees when purchased by employers. 

 To receive the discount, you must pass a City of Charlotte credit check. Find the application here(PDF, 95KB).

Please note that the Senior/ADA Monthly and Senior/ADA 10-Ride passes are already discounted by 50%;

therefore, no further discounts apply.


ETC Employee Benefits

Employees of organizations participating in the ETC program receive many benefits including:
  • 10% discount on transit passes
  • Pre-Tax deduction on transit & vanpool passes
  • Reduced commuting costs
  • Reduced stress levels
  • More choices
  • Commuter Tax Benefit

Non-Profit ETC Members

Non-Profit Discount

Crisis Assistance Ministry
Habitat for Humanity
Hal Marshall Center
Heart Bright Foundation
Hope Haven
Huntersville First Baptist Church
Jackson Park Ministries
McCreesh Place
McLeod Addictive Center
Metrolina Comprehensive Health Center
Pritchard (Piedmont Adult Living Services)
Quality Family Service
Soloman House
Salvation Army
United Family Services
Uptown Men's Shelter
Urban Ministry Center
West Service Center


ETC activities include:

  • Sell passes to employees (10% discount)
  • Display transit schedules with CATS rack
  • Offer the Commuter Tax Benefit
  • Provide preferred parking to carpoolers and vanpoolers
  • Start a CATS vanpool for the office
  • Hold a transportation fair onsite
  • Offer telecommuting work schedules

What's the Benefit

  • Cost-savings to employees 
  • Reduced payroll taxes with Commuter Tax Benefit
  • Increased parking space capacity
  • National recognition as a Best Workplace for Commuters
  • Access to custom marketing materials