Beginning Monday, Aug. 31, 2026, CATS Gold Line streetcars will begin operating using stop request service. Streetcars will stop when customers press onboard "Stop Request" buttons or if customers are waiting to board on station platforms.
Published on December 17, 2024
Rider’s Alert All RoutesEffective: Dec. 17, 2024
Real-time Service Outage
Real-time bus arrivals in the CATS-Pass app and Travel Tools on ridetransit.org will not be available between 10 a.m. and 2 p.m. Tuesday, Dec. 17, due to system maintenance. Purchasing tickets and planning trips on the CATS-Pass app will continuing working as usual.
For questions or concerns, community members can speak to CATS customer service at 704-336-7433.
The City of Charlotte does not discriminate on the basis of disability. To request a reasonable accommodation or translation (free of charge), please email telltransit@charlottenc.gov or call 704-336-7433.