Real-time Service Outage

Published on December 17, 2024

CATS bus on the street and the CATS Pass app logo beside it

Rider’s Alert
All Routes
Effective: Dec. 17, 2024

Real-time Service Outage

Real-time bus arrivals in the CATS-Pass app and Travel Tools on ridetransit.org will not be available between 10 a.m. and 2 p.m. Tuesday, Dec. 17, due to system maintenance. Purchasing tickets and planning trips on the CATS-Pass app will continuing working as usual. 

For questions or concerns, community members can speak to CATS customer service at 704.336.7433.

The City of Charlotte does not discriminate on the basis of disability. To request a reasonable accommodation or translation (free of charge), please email telltransit@charlottenc.gov or call 704.336.7433.

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