Beginning in November and continuing through early December, CATS will begin the next phase of system upgrades along the Blue Line, which will require scheduled single-tracking periods and Rail Trail detours near the new pedestrian crosswalk by Publix. These improvements support construction of the new station in South End and essential maintenance.
Riders can download the free CATS-Pass app to quickly and confidentially communicate with transit security. You might notice a full trash can at a bus stop, a spill on the bus, or be experiencing a situation that requires attention. The app allows you to share this information so it can be directed to the appropriate staff for follow-up. As an alternative, you can also text a tip to 704-251-6402 or use our web form to submit a report. Click here to do so: Report a Problem
The CATS Pass app is available in the app store, or you can download it from your app store by scanning the QR code.
1. When you see a concern, click on "Report a problem to CATS."
2. Add a photo, type in the details, select a report type and location, and select the button if you wish to remain anonymous.
3. Click "Send Report."