CATS is conducting its Customer Satisfaction Survey Oct. 8–25 across all services. Riders may be invited to complete a brief, confidential survey from staff in green vests. Your feedback guides service improvements, and participants may enter a prize drawing.
Routes are color coded for the type of service. Local and neighborhood shuttles are represented by GREEN, express routes are in RED and the rail line is represented by the line color, BLUE.
Please also look for holiday notices on our vehicles or call customer service at 704-336-7433
CATS has the ability to have translated in braille services schedules and other documents and- information. To request braille documents contact CATS customer service at 704-336-7433 or email Telltransit@charlottenc.gov