Real-time Service Outage

Published on December 17, 2024

CATS bus on the street and the CATS Pass app logo beside it

Rider’s Alert
All Routes
Effective: Dec. 17, 2024

Real-time Service Outage

Real-time bus arrivals in the CATS-Pass app and Travel Tools on ridetransit.org will not be available between 10 a.m. and 2 p.m. Tuesday, Dec. 17, due to system maintenance. Purchasing tickets and planning trips on the CATS-Pass app will continuing working as usual. 

For questions or concerns, community members can speak to CATS customer service at 704-336-7433.

The City of Charlotte does not discriminate on the basis of disability. To request a reasonable accommodation or translation (free of charge), please email telltransit@charlottenc.gov or call 704-336-7433.

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