Service Change
July Service Change
CATS Announces July Service Changes
Beginning Monday, July 7, the Charlotte Area Transit System (CATS) will adjust the following routes and services as part of a routine service change.
Service Discontinuations:
Village Rider and Davidson Shuttle Routes:
CATS will retire the North Mecklenburg Village Rider and the Davidson Shuttle (routes 97, 98, 99 and route 290) services. Riders in Huntersville, Cornelius, Davidson and the Northlake Mall area will transition to using CATS Micro, the newly launched on-demand public shared-ride service. Learn more about it by visiting the webpage through this link: About CATS Micro
Riders can use CATS Micro from 6 a.m. to 7 p.m. on weekdays and 7 a.m. to 7 p.m. on weekends. Rides can be booked via the CATS-Pass app or by calling CATS customer service at 704-336-7433.
Route 47x Huntersville Greenhouse:
CATS will discontinue Route 47x due to low ridership.
Schedule Adjustments:
Route 24 Nations Ford Road:
CATS will improve the weekday frequency on route 24 to run every 30-minutes.
CATS will adjust the schedules on the following routes to help improve the reliability of service:
- Route 4 – Belmont
- Route 8 – Tuckaseegee Road
- Route 11 – North Tryon Street
- Route 12 – South Boulevard
- Route 14 – Providence Road
- Route 15 – Randolph Road
- Route 17 – Commonwealth
- Route 18 – Paw Creek
- Route 23 – Shamrock Drive
- Route 26 – Oaklawn Avenue
- Blue Line - Changes begin July 5. The changes are minor, impacting schedules by two minutes or less.
CTC Bus Bay Changes:
CATS will reassign the following routes to new bus bays to help reduce layover conflicts:
- STS will be relocated to Bay L.
- Route 4 will relocate from Bay U to Bay T.
- Route 7 will be at Bay M.
- Route 17 will relocate from Bay T to Bay K.
For questions or concerns, community members can speak to CATS customer service 704.336.7433.
The map above depicts the buses and where they pick up riders at the Charlotte Transportation Center (CTC). The map depicts Trade Street and the Gold Line streetcar above the map, Brevard Street to the right, 4th Street below and the Blue Line light rail to the left of the outline of the CTC. The map is a white background with royal blue text and outlines the Bus Bay letters and black bus icons that indicate the route number on the icon.
The map depicts the following Bus Bay letters and the bus route numbers (from left vertical column to right vertical column) where the buses pick up.
Bays B-26, C-22, D-21, E-34, F-8 are on the far right side of the map and K-17, J-14, I-27, H-9, G-10 on the center-right of the map structure. In the middle of the structure is Pavilion C, which contains the Customer Service Pass Sales & Information booth. Directly to the right of center is L-STS (paratransit services) M-7, N-16, O-11, P-1. Just inside the right of the building are Bays U-23, T-4, S-15, R-6, Q-19. Finally, on the Brevard Street side just outside the right wall of the structure is V-20 and below that is where Route 5 (Sprinter to Airport) and Route 35 is directly below that.
CATS Anuncia Cambios en el Servicio en Julio
Cambio de Horario
A partir del Lunes 7 de Julio, el Sistema de Tránsito del área de Charlotte (CATS) modificará las siguientes rutas y servicios como parte de una modificación rutinaria de servicios.
Servicios descontinuados
Rutas Village Rider y Davidson Shuttle: el CATS cancelará los servicios de North Mecklenburg Village Rider y Davidson Shuttle (rutas 97, 98, 99 y ruta 290). Los usuarios en Huntersville, Cornelius, Davidson y el área de Northlake Mall harán la transición al CATS Micro, el nuevo servicio público de viaje compartido a demanda.
Los usuarios podrán utilizar CATS Micro de 6 a.m. a 7 p.m., los días de semana, y de 7 a.m. a 7 p.m., los fines de semana. Los viajes pueden reservarse en la aplicación CATS-Pass o por teléfono a Atención al Cliente de CATS al 704.336.7433.
Ruta 47x Huntersville Greenhouse: el CATS descontinuará la ruta 47x debido a la poca cantidad de pasajeros que utiliza este servicio.
Ajustes de Horario
Ruta 24 Nations Ford Road: el CATS mejorará la frecuencia de la ruta 24 durante los días de semana para que pase cada 30 minutos.
El CATS modificará los horarios de las siguientes rutas para mejorar la confiabilidad del servicio:
- Ruta 4 - Belmont
- Ruta 8 - Tuckaseegee Road
- Ruta 11 - North Tryon Street
- Ruta 12 - South Boulevard
- Ruta 14 - Providence Road
- Ruta 15 - Randolph Road
- Ruta 17 - Commonwealth
- Ruta 18 - Paw Creek
- Ruta 23 - Shamrock Drive
- Ruta 26 - Oaklawn Avenue
- Línea Blue
Cambios de la terminal de autobús de CTC
CATS asignará las siguientes rutas a nuevas terminales para ayudar a reducir los problemas con las escalas:
- El STS se trasladará a la Bahíal L.
- La Ruta 4 se trasladará de la Bahía U a la Bahía T.
- La ruta 7 estará en Bay M.
- La Ruta 17 se trasladará de de la Bahía T a la Bahía K.
Si tienen preguntas o inquietudes, los usuarios pueden hablar directamente con un representante de Atención al Cliente llamando al 704-336-7433 (RIDE).
La Ciudad de Charlotte no discrimina por motivos de discapacidad. Para solicitar adaptaciones razonables o traducciones (sin cargo), envíe un correo electrónico a telltransit@charlottenc.gov o llame al 704-336-RIDE (7433).
For real-time bus tracking, download the CATS-Pass app.
For questions or concerns, community members can speak to CATS customer service at 704.336.7433.
The City of Charlotte does not discriminate on the basis of disability. To request a reasonable accommodation or modification please email telltransit@charlottenc.gov or call 704.336.7433.