Beginning in November and continuing through early December, CATS will begin the next phase of system upgrades along the Blue Line, which will require scheduled single-tracking periods and Rail Trail detours near the new pedestrian crosswalk by Publix. These improvements support construction of the new station in South End and essential maintenance.
Published on October 21, 2026
Route: All Routes
Effective: Oct. 22, 2026, 12:30 – 2:30 a.m.
CATS and our partners will be performing scheduled cybersecurity maintenance early tomorrow morning.
During this work, vehicle live tracking and mapping features in the CATS‑Pass app may be temporarily unavailable between 12:30 and 2:30 a.m. on Thursday, Oct. 22.
The CATS-Pass app is expected to return to normal at the end of the planned maintenance window.
For any questions or concerns, please contact CATS Customer Service by calling 704-366-7433 or by emailing telltransit@charlottenc.gov.
Use the CATS-Pass app for live vehicle tracking and trip planning. For questions or concerns, riders can speak directly to a customer service representative at 704-366-7433.
The City of Charlotte does not discriminate on the basis of disability. To request a reasonable accommodation or translation (free of charge), please email telltransit@charlottenc.gov or call 704-336-7433. Call Center open Monday through Friday 5:30 a.m. - 7 p.m.; Saturday and Sunday 7 - 11:30 a.m. & 12:30 - 4 p.m.