Provide Feedback on Better Bus Service Improvements

Published on July 13, 2026

Rider’s Alert

All Routes

Effective: July 13, 2026


Beginning Monday, July 13, The Charlotte Area Transit System (CATS) is inviting the community to participate in the Better Bus survey.

CATS heard your priorities for improving bus service, and we now invite you to provide feedback that will help shape the final schedules for routes included in the October 2026 Better Bus service changes.

The survey will be available July 13 through 26. Your input will help CATS develop the final schedules that will take effect on Monday, Oct. 5, 2026.

To complete the survey select the following link: Better Bus Survey


The City of Charlotte does not discriminate on the basis of disability. To request a reasonable accommodation or translation (free of charge), please email telltransit@charlottenc.gov or call 704-336-7433.

Call Center open Monday through Friday 5:30 a.m. - 7 p.m.; Saturday and Sunday 7 - 11:30 a.m. & 12:30 - 4 p.

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