As part of the ongoing South End Station construction, existing rail trail closures remain in place. To learn more, view a map detailing detours, or find bicycle and pedestrian detours, please click the link below.
The Transit Customer Code of Conduct helps establish expectations for safe, respectful, and reliable transit service. As a customer of CATS, your experience and observations are critical to identifying areas where the code may need improvement, clarification, or stronger enforcement tools.Click Here for our Current Code of Conduct
Published on February 17, 2026
Microtransit Effective: Feb. 17, 2026
Planning to ride CATS Micro? Remember to schedule your trip in advance by calling 704-336-7433 and selecting Prompt 1! Our team will assist you with setting up your ride and answering any questions you may have. CATS Micro trips can also be scheduled using the CATS-Pass app.
The City of Charlotte does not discriminate on the basis of disability. To request a reasonable accommodation or translation (free of charge) please email telltransit@charlottenc.gov or call 704-336-7433.