CATS is conducting its Customer Satisfaction Survey Oct. 8–25 across all services. Riders may be invited to complete a brief, confidential survey from staff in green vests. Your feedback guides service improvements, and participants may enter a prize drawing.
Published on July 20, 2026
Route: Gold Line
Effective: July 25 to 26
The Charlotte Area Transit System (CATS) will complete concrete repairs at French Street Station on Saturday, July 25 and Sunday, July 26.
During this improvement work, Gold Line streetcars will pass French Street Station, with Johnson C. Smith University Station serving as the last and first stop on the west side of the line.
Johnson C. Smith University Station will serve as the last stop for westbound trips and the first stop for eastbound trips during this time.
Riders traveling to or from French Street Station should use Johnson C. Smith University Station instead.
The City of Charlotte does not discriminate on the basis of disability. To request a reasonable accommodation or translation (free of charge), please email telltransit@charlottenc.gov or call 704-336-7433.
Call Center open Monday through Friday 5:30 a.m. - 7 p.m.; Saturday and Sunday 7 - 11:30 a.m. & 12:30 - 4 p.m.