As part of the ongoing South End Station construction, existing rail trail closures remain in place. To learn more, view a map detailing detours, or find bicycle and pedestrian detours, please click the link below.
The Transit Customer Code of Conduct helps establish expectations for safe, respectful, and reliable transit service. As a customer of CATS, your experience and observations are critical to identifying areas where the code may need improvement, clarification, or stronger enforcement tools.Click Here for our Current Code of Conduct
Published on May 08, 2025
Rider’s Alert Gold Line Effective: May 9, 2025
Gold Line service will be temporarily suspended from 9:15 to 10:15 a.m. on Friday, May 9, between Sunnyside and CTC stations to accommodate a law enforcement memorial ceremony. The interruption should be brief, and we thank our riders for their patience. Streetcar operations will run as normal between CTC and French Street stations during this time.
Riders can also use the CATS-Pass app to find an alternative stop or route. For questions or concerns, riders can speak directly to a customer service representative at 704-336-7433
The City of Charlotte does not discriminate on the basis of disability. To request a reasonable accommodation or translation (free of charge) please email telltransit@charlottenc.gov or call 704-336-7433