February 2024 Service Change -Title VI Notice

Published on December 12, 2023

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Rider’s Alert
Routes 57, 235
Effective: Dec. 8, 2023 

Starting Monday, Feb. 5, 2024, the Charlotte Area Transit System (CATS) will make routing and scheduling adjustments to Routes 57 and 235. These changes are a result of public feedback collected in Fall 2023.

Below is a summary of the changes along each route:

Route 57 – Archdale: CATS will add later weeknight service in addition to new service on Sunday to better serve rider’s travel needs.

Additionally, CATS will shorten Route 57 to Forest Point Boulevard and Arrowood Road. Service to the Forest Point Business Park will be discontinued.

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Route 235 – West Charlotte Connector (new name): CATS will add later weeknight and Saturday service, in addition to new service on Sunday to better serve rider’s travel needs.

Additionally, to improve on time performance and reliability, CATS will modify the routing and frequency along Route 235 as follows:

  • Service will operate every 50-minutes, 7-days a week.
  • Service will connect riders to the Valerie Woodard Center, Phillip O. Berry, Ashley Road, Wilkinson Wal-Mart, Renaissance West community and the CPCC Harris campus.
  • Service to the Goodwill campus, West Boulevard Library, along Seymour Drive and along Scott Futrell Drive will be discontinued from this route.
  • CATS will also change the route’s name to West Charlotte Connector to better reflect the new routing.

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CATS will share final scheduling details for both routes in January 2024.

For questions or concerns, riders can speak directly to a Customer Service Representative at 704-336-7433(RIDE).

The City of Charlotte does not discriminate on the basis of disability. To request a reasonable accommodation or translation (free of charge) please email telltransit@charlottenc.gov or call 704-336-RIDE (7433).

 

 

 

 

 

 

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