As part of the ongoing South End Station construction, existing rail trail closures remain in place. To learn more, view a map detailing detours, or find bicycle and pedestrian detours, please click the link below.
The Transit Customer Code of Conduct helps establish expectations for safe, respectful, and reliable transit service. As a customer of CATS, your experience and observations are critical to identifying areas where the code may need improvement, clarification, or stronger enforcement tools.Click Here for our Current Code of Conduct
Published on October 28, 2025
Rider's Alert All Routes Effective: Nov. 4, 2024
On Tuesday, Nov. 4, the Charlotte Area Transit System (CATS) will provide fare-free rides on all CATS services to polling locations region-wide. Start your journey today by clicking the following link and discovering your polling location: My Election Day Polling Place
Download the CATS-Pass app to make your trip to the polls easier than ever before. While you won't need to purchase a ticket, you can use the app to seamlessly plan your route and track your ride in real-time. For questions or concerns, contact CATS Customer Service at 704-336-7433
Riders utilizing the MAA LoSo Parking Garage (3750 S. Blvd.) will need to pay parking fees if they don't have an eligible CATS Monthly, Weekly or Day pass for validation. Round-trip and one-way fares cannot be used for parking validation at this Park and Ride.
The City of Charlotte does not discriminate on the basis of disability. To request a reasonable accommodation or translation (free of charge), please email telltransit@charlottenc.gov or call 704-336-7433