CATS to Suspend Gold Line Service Early due to Inclement Weather

Published on January 09, 2025

CATS Bus rider standing in front of a bus

FOR IMMEDIATE RELEASE 
Jan. 9, 2025
Contact:
980.722.0311.
CATSPR@charlottenc.gov

CATS to Suspend Gold Line Service Early due to Inclement Weather

CHARLOTTE, N.C. – To prioritize the safety of riders and employees, the Charlotte Area Transit System (CATS) will suspend Gold Line service at 8 p.m. on Friday, Jan. 10, due to inclement weather. CATS will continuously monitor weather conditions and provide updates as needed on RideTransit.org

A bus bridge will be in place to supplement streetcar service from 8 p.m. to the end of service. A bus bridge is comprised of buses that pick up and drop off along the rail route to transport riders while the rail is not in use. Riders can use the buses in the bus bridge to get to and from any destination the rail would typically take them. 

Riders should expect delays and potential detours based on changing road conditions. CATS encourages riders to download the CATS-Pass app for real-time vehicle tracking and sign up to receive Rider’s Alerts

CATS will provide free rides to warming shelters in Mecklenburg County during the inclement weather. Passengers traveling to a warming shelter must notify the bus operator and provide the name of the shelter.

For questions or concerns, riders can speak directly to a customer service representative at 704.336.7433. Customer service call center hours are 5:30 a.m. – 7 p.m. Friday and 7 a.m. – 4 p.m. Saturday. 


About the Charlotte Area Transit System

Charlotte Area Transit System (CATS) is a department of the City of Charlotte and governed by the Metropolitan Transit Commission. CATS is the largest transit system between Washington, D.C. and Atlanta, offering bus, light rail, streetcar, vanpool and paratransit services.
Learn more by visiting RideTransit.org or follow CATS on X, Instagram and Facebook.

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