Beginning Monday, Aug. 31, 2026, CATS Gold Line streetcars will begin operating using stop request service. Streetcars will stop when customers press onboard "Stop Request" buttons or if customers are waiting to board on station platforms.
Published on March 01, 2024
Rider’s Alert All Routes Effective Date: March 3-4, 2024
CATS-Pass App Interruption March 3-4
Real-time vehicle locations will be unavailable via the CATS-Pass app Sunday, March 3 and Monday, March 4, due to equipment upgrades. Real-time locations are expected to be restored by 4 p.m. Monday, March 4.
For questions or concerns, community members can speak to CATS customer service at 704-336-7433 (RIDE).
The City of Charlotte does not discriminate on the basis of disability. To request a reasonable accommodation or translation (free of charge) please email telltransit@charlottenc.gov or call 704-336-7433 (RIDE).