As part of the ongoing South End Station construction, existing rail trail closures remain in place. To learn more, view a map detailing detours, or find bicycle and pedestrian detours, please click the link below.
The Transit Customer Code of Conduct helps establish expectations for safe, respectful, and reliable transit service. As a customer of CATS, your experience and observations are critical to identifying areas where the code may need improvement, clarification, or stronger enforcement tools.Click Here for our Current Code of Conduct
Published on May 07, 2026
All Routes
Effective: May 11-17, 2026
Your bike is your ticket to ride! In celebration of Bike to Work Week 2026, CATS is offering complimentary transit rides May 11-17 when you Rack and Ride on any CATS bus or light rail vehicle.
Bike to Work Week is part of National Bike Month and encourages people to use bicycles for commuting, errands, recreation and everyday trips. The week highlights the benefits of cycling, including health, sustainability, safer streets and stronger community connections.
CATS makes it easy to combine biking and transit. Bike racks are located on the front of all CATS buses and inside all rail vehicles.
To learn more about using bike racks on CATS vehicles by visiting the dedicated webpage when you click this link: Rack and Ride with CATS
For questions or concerns, riders can speak directly to a customer service representative at 704-336-7433.
The City of Charlotte does not discriminate on the basis of disability. To request a reasonable accommodation or translation (free of charge) please email telltransit@charlottenc.gov or call 704-366-7433.