On Oct. 5, 2026, CATS implemented several improvements as part of the annual October service change, including increased frequency, a new weekday bus route connecting North Meck to Uptown, and a new microtransit zone in West Charlotte.These service enhancements were made possible by last year's transit referendum and demonstrate early progress toward the CATS 2055 Transit System Plan.
Published on May 19, 2026
All Routes
Effective: May 21, 2026
Per the Federal Transit Administration (FTA), CATS is required to submit a Title VI program update to meet the requirements listed in chapters 3 and 4 of the Circular FTA C 4702.1B. A draft document of the 2026 program update can be found on the CATS website by selecting this link: CATS Civil Rights Title VI.
Please review the document and provide any comments through our online survey which you can find by selecting this link: CATS 2026 Title VI Program Update Survey. CATS will also be discussing the Title VI Program update as a part of the Better Bus engagement during the following dates/times:
Thursday, May 21 at 6 p.m., livestreamed on the CATS YouTube channel which you can visit by selecting this link: Visit the CATS YouTube
Tuesday, May 26 at the Urban Design Center, 1507 Camden Road, Charlotte, NC 28203 from 6 - 8 p.m.
Thursday, May 28 at the Charlotte Transportation Center (CTC), 303 E. Trade Street, Charlotte, NC 28202 from Noon - 2 p.m.
For questions or concerns, riders can speak directly to a customer service representative at 704-336-7433.
The City of Charlotte does not discriminate on the basis of disability. To request a reasonable accommodation or translation (free of charge), please email telltransit@charlottenc.gov or call 704-366-7433.