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Participate in the CATS Customer Satisfaction Survey!

CATS is conducting its Customer Satisfaction Survey Oct. 8–25 across all services. Riders may be invited to complete a brief, confidential survey from staff in green vests. Your feedback guides service improvements, and participants may enter a prize drawing.

Click here to learn more!
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Logo for the 50 years of transit in charlotte that reads that in the logo.

Customer Service Call Center:

Phone: 704-336-7433

Email: telltransit@charlottenc.gov

 

Lost and Found:

Phone: 704-336-3159

 

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