STS Service Hours Changing

Published on July 02, 2026

Beginning July 15, 2026, CATS Special Transportation Service (STS) will begin operating at 4:50 a.m.

  • Trips before 4:50 a.m. will no longer be available.

  • If you have a trip scheduled before 4:50 a.m. on or after July 15, please reschedule your trip by calling: 1-833-656-7699.

  • Mint Hill service hours are not changing.

  • STS trips must be scheduled one to five days in advance.

To schedule a ride, please call: 1-833-656-7699

Questions?

Reach out to CATS Customer Service with any question by calling the following number: 704-336-7433

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