Beginning Monday, Aug. 31, 2026, CATS Gold Line streetcars will begin operating using stop request service. Streetcars will stop when customers press onboard "Stop Request" buttons or if customers are waiting to board on station platforms.
Published on July 02, 2026
Beginning July 15, 2026, CATS Special Transportation Service (STS) will begin operating at 4:50 a.m.
Trips before 4:50 a.m. will no longer be available.
If you have a trip scheduled before 4:50 a.m. on or after July 15, please reschedule your trip by calling: 1-833-656-7699.
Mint Hill service hours are not changing.
STS trips must be scheduled one to five days in advance.
To schedule a ride, please call: 1-833-656-7699
Reach out to CATS Customer Service with any question by calling the following number: 704-336-7433