As CATS is working to implement Better Bus over the next five years, we need your help in setting service priorities for year one. To learn more and provide feedback via a survey, visit the Better Bus webpage at the link below.
Published on February 06, 2026
All Routes Effective: Feb. 5, 2026
The fare study public meetings scheduled for Tuesday, Feb. 3 and Wednesday, Feb. 4 were postponed due to road conditions. Those meetings have been rescheduled:
Community members and customers interested in learning more about our fare study and fare modernization can do so by clicking this link: Fare Modernization Program. We also encourage those who cannot attend a meeting in person to view our virtual meeting on the CATS YouTube channel, click this link to do so: Fare Modernization Virtual Meeting
Your input is valuable to us. Please consider taking the Fare Modernization survey, by selecting this link: CATS Fare Modernization Survey, and leave us your thoughts. Additional comments can be emailed to CATSfarestudy@publicinput.com We hope to see you at a meeting!
For questions or concerns, community members can speak to CATS Customer Service at 704-336-7433.
The City of Charlotte does not discriminate on the basis of disability. To request a reasonable accommodation or translation (free of charge) please email telltransit@charlottenc.gov or call 704.336.7433.