Join Our All-Star Team

Charlotte Water’s Administration Division provides essential support services that keep the organization operating effectively and efficiently. The division oversees functions such as finance, human resources, procurement, and communications to ensure staff have the resources and guidance needed to deliver reliable water and wastewater services to the community.

WORKING FOR CHARLOTTE WATER’S ADMINISTRATION DIVISION YOU WILL:

• Work indoors
• Use hands-on and problem solving skills
• Have stable work hours
• Receive training and support
• Enjoy a career that makes a daily positive impact on your community

POSITIONS IN ADMINISTRATION

• Director’s Office
• Budget & Finance
• Acquision & Compliance
• Communications
• I&T
• Human Resources
• Workforce Development

FAQs

Is a degree necessary to work in Administration?

It depends on the position. Some of our positions prefer degrees, but others require a high school diploma. Most positions require some certifications which are preferred but can be attained while on the job.

Does Admin work 24 hours a day?

Charlotte Water is a 24/7 operation. That requires some positions to work different shifts. Most shifts work during the day but there are shifts in the evenings and overnight for certain positions.

The Customer Service Division provides a wide range of community services, including account and billing services, new service connections, meter programs, field services, and the customer service operations center.

The division maintains over 320,000 service connections and is responsible for meter installation, maintenance, testing, repairs, and water service connections and disconnections.

WORKING FOR CHARLOTTE WATER’S CUSTOMER SERVICE DIVISION YOU WILL:

• Work indoors and outdoors
• Have stable work hours
• Use problem-solving skills
• Receive training and support
• Enjoy a career that makes a daily positive impact on your community

POSITIONS IN CUSTOMER SERVICE:

• Customer/Revenue Service
• Water Meter Repair Technician
• Industrial Meter Repair Technician
• Water Service Technician

The Engineering Division is responsible for overall project administration and delivery, ranging from system planning through project construction inspection. Engineers support many other divisions within Charlotte Water including Customer Service, Field Operations, Lab Services, Facility and Plant Maintenance, Water and Wastewater Treatment Plants, and more.

WORKING FOR CHARLOTTE WATER’S ENGINEERING DIVISION YOU WILL:

• Work indoors and outdoors
• Use your math and science skills
• Have stable work hours
• Receive training and support
• Enjoy a career that makes a daily positive impact on our growing community

POSITIONS WITHIN ENGINEERING:

• Project Managers
• Chief Engineers
• Design Engineers
• Drafting Technicians
• Division Managers
• Engineering Assistants
• Construction Managers
• Survey Party Chiefs
• Administrative Officers
• Business Management Analysts
• Construction Inspectors
• Plan Review Engineers
• Survey Technicians
• College Interns

FAQs

Is a degree necessary to work in Engineering?

It depends on the position. Most of our positions require degrees in engineering or related field; some positions may only require a high school diploma. Some positions may require certifications whereas others may be preferred and, in some cases, can be attained while on the job.

Does Engineering work 24 hours a day?

Charlotte Water is a 24/7 operation. All of the engineering positions are expected to report during the day. However, some engineering positions will work different shifts temporarily should the project or need arise.

The Environmental Management Division (EMD) is the wastewater division of Charlotte Water. We believe in the protection of the environment and public health while promoting community prosperity. We accomplish this by cultivating the growth and development of all team members and pursuing continual improvement. EMD successfully operates water resource recovery facilities, beneficially reuses biosolids, strives to exceed all compliance obligations, and enhances performance to prevent environmental pollution.

WORKING FOR CHARLOTTE WATER’S ENVIRONMENTAL MANAGEMENT DIVISION (WASTEWATER) YOU WILL:

• Work indoors and outdoors
• Use your math and science skills
• Have stable work hours
• Receive training and support
• Enjoy a career that makes a daily positive impact on your community

POSITIONS AT EMD

• Biosolids & Residuals Program Specialists
• Chief Treatment Plant Operator
• Continuous Improvement Specialist
• Engineering
• Office Assistant
• Plant Supervisor
• Treatment Plant Mechanic Assistant
• Treatment Plant Operator
• Water Quality Program Specialist

The Field Operations Division is the pipe maintenance division of Charlotte Water. We believe in providing continuous, reliable, and courteous service delivery. Field Operations successfully maintains the water distribution and wastewater collection pipe networks and other operational assets. Did you know that Charlotte Water maintains more than 9,000 miles of water and wastewater pipes? That’s enough stretch to Alaska and back!

WORKING FOR CHARLOTTE WATER’S FIELD OPERATIONS DIVISION YOU WILL:

• Work mostly outdoors
• Work with your hands and tools
• Drive construction vehicles
• Have stable work hours
• Receive training and support

POSITIONS IN FIELD OPERATIONS

• Utility Technician I, II & III
• Labor Crew Chief I & II
• Planner / Scheduler
• Equipment Operator II & III
• Team Leader
• Zone Manager

Charlotte Water Laboratory Services is a state (NC) and nationally (NELAP) accredited laboratory with a diverse group of professionals. Charlotte Water Laboratory Services employees perform over 170,000 tests on water samples annually to support regional public health and environmental protection.

Drinking water, wastewater, industrial wastewater, storm water, groundwater, and surface water samples are collected and analyzed within the following laboratory sections: Field Services, Sample Receiving, General Chemistry, Microbiology, Metals, and Organics. Support sections include Quality Assurance and Business Services.

Our scientists, operating out of a LEED (Leadership in Energy and Environmental Design) Gold certified facility, consistently demonstrate analytical proficiency and dedication to public service.

WORKING FOR CHARLOTTE WATER’S LABORATORY SERVICES DIVISION YOU WILL:

• Have stable work hours
• Receive training and support
• Work indoors
• Enjoy a career that makes a daily positive impact on your community

POSITIONS IN LABORATORY SERVICES

• Water Quality Technicians
• Laboratory Analysts
• Laboratory Supervisors
• Project Managers
• Business Support Specialists
• Quality Assurance Specialists

Water Treatment Plant Operators are responsible for producing safe and sufficient drinking water for the population served by managing day-to-day operations of a surface water treatment facility. Charlotte Water operates three water treatment facilities providing water to the public.

WORKING FOR CHARLOTTE WATER’S WATER TREATMENT DIVISION YOU WILL:

• Work indoors and outdoors
• Use your science skills
• Have stable work hours
• Receive training and support

• Enjoy a career that makes a daily positive impact on your community

POSITIONS AT WATER TREATMENT

• Treatment Plant Operator
• Chief Treatment Plant Operator
• Treatment Plant Supervisor
• Water Quality Program Specialist

FAQs

Charlotte Water’s Maintenance Division ensures that the equipment and operational systems used to treat water and wastewater operate smoothly and efficiently. Facilities Coordinators support the functionality, comfort, safety, sustainability, and efficiency of the buildings where we live and work, along with their surrounding infrastructure.

Our mechanics, technicians, and electricians perform both preventive and corrective maintenance on a daily basis to keep systems running reliably. If you have a background in mechanics or instrumentation, you may find a rewarding career in one of the sections listed below.

WORKING FOR CHARLOTTE WATER’S MAINTENANCE DIVISION YOU WILL:

• Work indoors and outdoors
• Use hands-on and problem solving skills
• Have stable work hours
• Receive training and support

POSITIONS IN MAINTENANCE

• Facility Coordinator
• Electrical Engineer
• Instrumentation Technician
• Treatment Plant Mechanics
• Treatment Plant Electrician
• Lift Station Technicians