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You Are Here : Home / Residential Services

Residential Services

Pay Your Bill

Charlotte Water bill payment options and information.

Rates & Fees

Charlotte Water is completely rate funded and does not use tax dollars.

Moving? Need to start or stop water service?

Charlotte Water information for starting or stopping service.

Fixes & Troubleshooting

Vital information on water leaks, water outages, and managing emergency water situations.

Smart Irrigation

Information about Charlotte Water's smart irrigation program.

Backflow

All industrial and commercial customers are required by ordinance to install and maintain backflow prevention devices at every water service connection to Charlotte Water.

Plumbing Guidance & Compliance

This page provides information about how to protect your plumbing.

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704.336.7600
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