In-Person Public Meetings – Better Bus Year One Priorities

Published on May 18, 2026

Rider’s Alert

All Routes

Effective: May 26, 2026

As CATS is working to implement Better Bus over the next five years, we need your help in setting service priorities for year one. Recommended service improvements include high frequency service, bus stop improvements and the deployment of CATS Micro throughout Mecklenburg County.

Join us at an upcoming in-person public engagement session:

  • Tuesday, May 26 at 6 p.m. at the Urban Design Center (1507 Camden Road, Charlotte, NC 28203)

  • Thursday, May 28 from noon-2 p.m. at the Charlotte Transportation Center (310 E. Trade St., Charlotte, NC 28202)

Visit the Better Bus webpage to learn more and provide feedback via a survey.

Better Bus & Rider Survey

Once service priorities have been established, CATS will conduct additional engagement to share the recommended improvements for future service changes occurring between October 2026 and June 2027.

For questions or concerns, riders can speak directly to a customer service representative at 704-336-7433.

The City of Charlotte does not discriminate on the basis of disability. To request a reasonable accommodation or translation (free of charge), please email telltransit@charlottenc.gov or call 704-366-7433.

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