The Transit Customer Code of Conduct helps establish expectations for safe, respectful, and reliable transit service. As a customer of CATS, your experience and observations are critical to identifying areas where the code may need improvement, clarification, or stronger enforcement tools.Click Here for our Current Code of Conduct
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Charlotte-Mecklenburg Government Center, 600 East Fourth Street, Conference Room 280
Charlotte Mecklenburg Government Center, 600 East 4th St, Charlotte, NC, Charlotte, NC, 28202, View Map
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