Veterans at Charlotte Water: Stories of Service

Published on November 10, 2026

Once a Soldier, Always a Soldier: Meet Tamara Byers

Tamara Byers spent eight years in the U.S. Army making sure soldiers had the supplies they needed. Today, as Senior HR Manager at Charlotte Water, she does much the same for our employees. Learn how basic training, persistence and a lot of heart shaped her 25-year journey from dispatcher to HR leader.

Tamara Byers, in Army camouflage, raises her right hand as an officer reads an oath in front of a large American flag.

Read Tamara's story

From Army Trucks to Treatment Plants: Meet Ron Wallace

Ron Wallace joined the Army in 1987 to learn a trade and went on to serve 23 years, including a deployment to Iraq while working at Charlotte Water. Today he puts those mechanic skills to work as a Treatment Plant Maintenance Supervisor, keeping the equipment running that sends clean water back to local creeks and streams.

Ron Wallace in an Army fitness jacket and knit cap stands before a holiday display with a giant snowman and Santa's sleigh.

Read Ron's story

Every Veteran Has a Story: Meet Mark Goodman

From code breaker to drill sergeant to commander, Mark Goodman's 42 years in the Army and Army Reserve took him around the world. Today he leads the program behind Charlotte Water's billing, meter reading and crew scheduling systems: the technology most customers never have to think about.

Mark Goodman (front row, right) with his company's drill sergeant cadre at Fort Jackson, S.C., in April 1992.

Read Mark's story

 

 

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