Charlotte Water Successfully Completes Water Main Repair

Published on July 06, 2026

CHARLOTTE, N.C. – Charlotte Water has successfully completed repairs to a 12-inch water main that broke Friday in the 1000 block of Queens Road. Because the pipe was adjacent to a critical 54-inch transmission main, crews worked continuously overnight to isolate the damage and protect the larger system.

While repairs continue on an additional water main, the immediate emergency has passed. Customers may now resume following the standard Stage 2 drought restrictions in effect across the Charlotte Water service area. Because regional drought conditions persist, ongoing water conservation remains essential.

Crews will remain in the area over the coming days to complete site restoration. Consequently, a traffic detour will remain in place for several days; motorists should follow the posted signs on the attached map.

Charlotte Water extends its sincere appreciation to customers, residents, and commuters for their patience, flexibility, and conservation efforts throughout this response.

“Our crews worked around the clock to safely complete this repair while protecting one of the region’s most critical water transmission mains,” said Angela Charles, Director of Charlotte Water. “We’re grateful to our customers for reducing water use during the emergency and ask everyone to continue conserving water by following the Stage 2 drought restrictions. Every gallon saved helps protect our water resources while drought conditions persist.”

Visit our Drought Resources page for complete Stage 2 drought restrictions and water conservation.