Drought Business Resources

Drought Resources for Businesses

Stage 2 mandatory water reductions apply to discretionary water uses. Mandatory restrictions in Stage 2 do not apply to essential, community and business uses. Some activities that are normally discretionary may still be allowed (e.g power washing) if performed as a licensed business or for community-serving functions.

We ask every business to do their part to reduce water uses. Every drop counts!

Frequently Asked Questions

What's the difference between essential, community/business and discretionary water use?

Essential water use is required for public health and safety, such as hospitals and fire protection.

Community and business water use supports critical operations or provides community value, such as certain commercial activities or recreational facilities.

Discretionary water use includes optional activities like lawn watering, decorative fountains, and cosmetic cleaning.

Restrictions primarily target discretionary uses in Stage 2. 

Do I need a variance?

You need a variance if:

  • The activity is prohibited, and
  • You believe it is necessary for health, safety, regulatory compliance, or critical business operations.

Can a power washing business continue operating?

Licensed powers washing businesses qualify as a community and business use and therefore are not restricted during Stage 2.

Can residents or businesses wash vehicles?

  • Commercial car wash businesses are allowed.
  • Residential, discretionary vehicle washing is prohibited.

Licensed car washing (and mobile detailing) businesses qualify as a business use and therefore are not restricted during Stage 2. 

Can fountains continue operating?

  • Fountains that support aquatic life are allowed.
  • All ornamental or decorative fountains are not allowed.

Ornamental fountains (or water features) are considered discretionary uses and are prohibited.

Can a sprayground operate?

Spraygrounds and splash pads are considered water features and are thereby prohibited with the following exception:

Community spraygrounds subject to inspection by the applicable Health Department qualify as community and business use and therefore are not subject to these specific Stage 2 water use restrictions.

Can businesses or parks irrigate?

All customers are required to follow the designated watering schedule. Irrigation is only allowed on designated days and times.

Hand watering, drip irrigation, and soaker hoses are allowed at any time.

Large-scare or specialized irrigation such as athletic fields or golf courses may submit an alternative plan for approval.

Irrigation systems that are connected to Charlotte Water reused water system are not subject to these specific Stage 2 water use restrictions. 

Can pools be topped off?

Topping off pools is limited to specific days and times. Filling a substantially empty pool is prohibited.


The last time Charlotte Water implemented voluntary water restrictions was in 2023. The last time Charlotte Water implemented mandatory water restrictions was in 2007-2009.