Report with See Say

Spot something that doesn't look right? There are multiple ways to report.

Riders can download the free CATS-Pass app to quickly and confidentially communicate with transit security. You might notice a full trash can at a bus stop, a spill on the bus, or be experiencing a situation that requires attention. The app allows you to share this information so it can be directed to the appropriate staff for follow-up. As an alternative, you can also text a tip to 704-251-6402 or use our web form to submit a report. Click here to do so: Report a Problem


How to Get the CATS Pass App

The CATS Pass app is available in the app store, or you can download it from your app store by scanning the QR code.

How to Use the CATS Pass App

Booking a micro ride on the CATS pass app, displayed on an iPhone screen


1. When you see a concern, click on "Report a problem to CATS."

2. Add a photo, type in the details, select a report type and location, and select the button if you wish to remain anonymous.

3. Click "Send Report."