People gathered around happy in front of the image of City of charlotte

Charlotte-Mecklenburg Community Relations

Our community is a rich, diverse mix of people from different places, with various backgrounds, perspectives and experiences. Community Relations celebrates individuals and groups who have made a lasting impact in our community by their dedication to fairness, equality and dignity for everyone.


All In For the Americans with Disability Act

Accessibility is important. Everyone should be able to have access to services, facilities, transportation and more. The Americans with Disabilities Act (ADA) is a civil rights law to ensure people with disabilities have the same opportunities as everyone else. It also lays out parameters for organizations to follow to be accessible for all.

The ADA is not limited to people who use wheelchairs—it includes accommodations for all mobility needs, people who are blind, people who are deaf, and more. Within the City of Charlotte, Charlotte-Mecklenburg Community Relations leads ADA efforts and compliance.


FY22 Annual Report

The 2022 Community Relations Committee (CRC) Annual Report is now available! The report details the highlights and accomplishments of the CRC Subcommittees and Community Relations staff for July 1, 2021 – June 30, 2022. CRC members and staff had a fulfilling year of initiatives, trainings, and celebrations that promoted harmony, facilitated resolution and celebrated diversity. We look forward to continuing to implement programs and services for the betterment of the Charlotte-Mecklenburg community.

Conflict Resolution Training

Brainstorming Chatting

Are you interested in learning the skills to resolve a disagreement or conflict? Have you recently attended one of the Break the Cycle community conversations and want to take a deeper dive into conflict resolution? If so, Charlotte-Mecklenburg Community Relations can help! FREE conflict resolution training is available for youth, adults, groups and organizations. Participants will learn the five conflict resolution styles, benefits of active listening and tools to de-escalate difficult situations.


When You Rent Handbook

The latest edition of the When You Rent Handbook is now available. This handbook provides information for renters as well as residential rental property owners and managers in the City of Charlotte and Mecklenburg County. Having access to essential information about state and local maintenance codes, dispute resolution and the code enforcement process, and an understanding of the connections between health and housing, are all key components to healthy rental housing. This handbook offers helpful tips and information about ways to ensure rental units and homes are maintained and the legal issues involved with renting property.


Events and Program Forms

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA"). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City of Charlotte. Submit Grievance 


​The Dr. Martin Luther King Jr. Medallion Award is presented each year on Martin Luther King Jr. Day during the National Day of Celebration. It is given to individuals in the Charlotte-Mecklenburg community who exemplify the ideals of Dr. King.

​​Recognizes Mecklenburg's unsung heroes, including grassroots leaders who work behind-the-scenes for the betterment of our neighborhoods