Solid Waste Services will not collect Monday, May 25, in observance of Memorial Day. Put carts out by 6 a.m. on your collection day. If your cart is not collected within 48 hours of your collection day, call 311 to report a missed collection.
The City of Charlotte's noise ordinance sets standards to mitigate noise nuisances for residents and visitors while balancing the needs of businesses to operate effectively. The Charlotte City Council voted on June 24, 2019, to approve amendments to the city's existing noise ordinance, effective Oct. 1, 2019, to provide clarity for enforcement and other changes. View the City of Charlotte noise ordinance(PDF, 1MB).
A noise violation occurs when sound exceeds specified limits — considering location, time and circumstance — and is disruptive to the enjoyment and use of a residential property. Acceptable decibel (dB) levels are measured at the property line of the commercial property from which the sound is generated. Acceptable noise levels are:
Enforcement of the noise ordinance is shared by the Charlotte-Mecklenburg Police Department (CMPD) and the Housing & Neighborhood Services Department's code enforcement division. Officers will monitor noise levels and decide if there is a violation. A $100 fine can be issued after the first violation.
If a property owner frequently violates the ordinance, CMPD may label them a chronic noise producer. Chronic noise producers will be referred to Code Enforcement and may be required to develop and adhere to a noise mitigation plan. A noise mitigation plan may include:
Chronic noise producers who refuse to cooperate or fail to follow the prescribed mitigation plan are subject to $1,000 in fines, court action, and suspension of outdoor amplified or acoustic music for up to 18 months.
The noise ordinance includes additional restrictions near schools, houses of worship and medical facilities. Around these facilities, noise buffers restrict the use of amplified or unreasonably loud noise within 150 feet of the property line during hours of operation. Property owners at these locations must post signage identifying service/session hours.
The City Council adopted the previous version of the noise ordinance in 2011. Significant growth and development in the Uptown area and throughout the city have created a need for revisions.
Residents can report suspected noise violations by calling 311 or 704-336-7600 at any time, or 911 if a noise violation is creating a nuisance at the time of the call.
CMPD officers respond to all noise-related calls and handle enforcement. The Housing & Neighborhood Services Department's code enforcement representatives will work with residents to provide education about the noise ordinance, follow up with noise violators as appropriate, and help develop noise mitigation plans when necessary.
CMPD officers may issue a fine of $100 for the first noise violation of any kind. For the second violation within one year of the first violation, a $500 fine will be issued. For the third and subsequent violations within one year of the first violation, a $1,000 fine will be issued.
The decibel (dB) is a unit of measurement for sound levels. The terms dB(A) and dB(C) refer to the scales used to measure dB frequencies. The dB(A) sound meter measures mid-range frequencies (e.g., motorcycles and lawn mowers). The dB(C) sound meter measures high and low frequencies, typically heard at entertainment venues.
The noise ordinance does not impede free speech. The only impact on speech is the restriction of amplified sound and unreasonably loud noises within noise buffers.
A noise buffer is a regulation that limits the volume of noise around certain noise-sensitive developments such as schools, churches or medical facilities. Around these facilities, noise buffers restrict the use of amplified or unreasonably loud noise within 150 feet of the property line during hours of operation.
Noise Buffer Maps
Amplified sound is sound produced by bullhorns, loudspeakers, megaphones, or any other mechanical or electronic device that can produce an unreasonably loud sound.
The city adopted 150 feet based on the level at which noise carries, and best practices from benchmark cities including Atlanta, Miami and Raleigh.
Updates to the noise ordinance made on June 24, 2019, now consider the bass components of noise, which may be applicable in some residential situations (e.g., a residence near an entertainment venue).
Currently, the operation of construction machinery is not allowed at night between the hours of 9 p.m. and 7 a.m. Exceptions occur when construction by city crews or city contractors is necessary to maintain public safety or prevent disruption to transportation or public utilities. Chronic producers of construction noise may be required to develop a noise mitigation plan.
Uptown residences, hotels, motels, and other short-term accommodations are considered residentially occupied property. Sound and time limits for commercial establishments and outdoor amplification are:
Residents should contact 311 or 704-336-7600 to report these noise issues.
The ordinance provides guidance to CMPD to help determine which sounds are unreasonably loud with consideration to the character of a specific area, including residential areas, and restrictions for the time of day (restricted from 9 p.m. to 7 a.m.).
No. The noise ordinance is only enforced within Charlotte city limits.